LGBTQ+ Program Manager (full-time, 40 hours)

Location: Bangor


The LGBTQ+ Program Manager is responsible for overseeing select staff and the delivery of select programs and services in the greater Bangor area, as well as the extension of select programs throughout Maine. This includes the administration of LGBTQ+ programming including, but not limited, to HIV/HCV/STD testing services, youth services, community building services including the annual convening of Bangor Pride, the Health Equity Center, cultural competency and capacity building services, and other programming as designated by the Director. The Program Manager will lead the development, implementation and delivery of HEAL’s Diversity, Equity, and Inclusivity consultancy services. The Program Manager will also be responsible for recruiting and managing volunteers in support of HEAL’s LGBTQ+ programming and other services as assigned.

This position will be based in HEAL’s Bangor office, with travel throughout the state. The Program Manager is accountable to the Director of Programs. The Program Manager must hold a bachelor’s degree in Business Administration, Sociology, Gender Studies, Psychology, Social Work or related discipline and 3 years of relevant experience. Experiencing managing other people is desired. Experience is transferrable on a year-for-year basis with education. Lived experience is valued and HEAL highly encourages members of the LGBTQ+ community, people with a history of drug use, people with criminal backgrounds, and people living with HIV to apply.


Specific Duties & Responsibilities


Supervision, Programmatic Oversight, and Financial Sustainability:


  • Supervises staff providing LGBTQ+ programming/services in HEAL’s Bangor office and as delegated by the Director of Programs, including assisting in hiring, work-plans, annual reviews, and regular check-ins.

  • Recruits, coordinates, and manages volunteers in support of HEAL’s LGBTQ+ programming/services.

  • Oversees and provides direction to LGBTQ+ programs and services in the greater Bangor area and as delegated by the Director of Programs.

  • Assists with the design, planning, development and implementation of LGBTQ+ programming.

  • Supports the evaluation of program and service quality and outcomes.

  • Supports the development of grant and program proposals.

  • Supports the development and implementation of fundraisers in support of LGBTQ+ programming/services.


Programming and Services:

  • Supports and/or provides direct services as necessary to fulfill the strategic plan, department objectives, and contractual obligations. This includes:

    • Providing HIV/HCV/STD testing services

    • Coordinating LGBTQ+ youth services

  • Supports and/or provides coordination for community-level services as necessary to fulfill the strategic plan, department objectives, contractual obligations. This includes:

    • Coordinating and supporting LGTBQ+ community building services, including Bangor Pride and other regional Pride celebrations.

    • Coordinating the Health Equity Center, including social programming.

  • Leads the planning, development, implementation, delivery, and evaluation of HEAL’s Diversity, Equity, and Inclusion (DEI) consultancy services. This includes:

    • Development and delivery of cultural competency workshops.

    • Development and implementation of an outreach and engagement strategy.

    • Delivery of DEI consultancy services.

  • Oversees the Bangor area food pantry including all logistics and coordination of staff and volunteers.




  • Identifies and assesses needs for new or expanded programming and develop strategies specific to program and community needs.

  • Actively participates in all relevant teams and staff functions.

  • Networks with other LGBTQ+ and related agencies and organizations.

  • Networks with communities and providers to promote programs and services provided by the agency.

  • Collects, maintains and generates reports as needed for relevant funders.

  • Maintains relevant financial records.

  • Assists in agency fundraising events and activities.

  • Obtains/maintains necessary certification(s) and professional development needed to perform all job functions.

  • Other duties as assigned by the Director of Programs.


Benefits and Salary

Salary Band: $41,600 - $43,700

Fringe Benefits:

  • 20 days sick/vacation time

  • 14 paid holidays

  • 100% employee only coverage for Medical, Dental, Vision.  Family members may be added to each plan at the expense of the employee.